Affordable Connectivity for Older Adults Through The Lifeline Program

In today’s digital world, it's important for older adults to stay connected with family, friends, healthcare providers, and emergency services.

Fortunately, the Lifeline Program offers monthly discounts on phone or internet service for eligible low-income individuals, including older adults.

What Is Lifeline?

Lifeline is a government-supported program that offers discounts on phone and broadband internet services to eligible low-income consumers.

The goal is to ensure affordable access to essential communication tools, which can enhance safety, social connection, and access to health resources.

Lifeline provides a monthly discount, typically up to $9.25, on landline, cellphone, or internet bills. For those living on Tribal lands, Lifeline offers additional benefits.

Who Is Eligible And How Can Someone Apply?

You may qualify for Lifeline based on income or participation in certain government assistance programs.

• Your household income is at or below 135% of the Federal Poverty Guidelines, or

• You or someone in your household participates in programs like:

  • Medicaid

  • Supplemental Nutrition Assistance Program (SNAP)

  • Supplemental Security Income (SSI)

  • Federal Public Housing Assistance

  • Veterans Pension and Survivors Benefit

  • Certain Tribal assistance programs

Note that only one Lifeline benefit is allowed per household.

How to Apply for Lifeline There are three main ways to apply. You can apply online, contact your phone or internet company, or apply by mail. You can visit the lifeline website to get more details. lifelinesupport.org/get-started/ To look for an internet service provider or local telephone company, you can go this website to look for a participating provider in your area: https://cnm.universalservice.org/

If you have questions about your application, or would like an application mailed to you, contact Lifeline at (800) 234-9473 or LifelineSupport@usac.org.

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Why the Lifeline Program Matters for Low-Income Older Adults

Older adults, particularly those on fixed incomes or with limited access to transportation, can gain multiple benefits from Lifeline. Combating Social Isolation

1 in 3 of older adults in the U.S. experience social isolation, which is linked to poorer physical and mental health. Lifeline helps seniors stay in regular contact with family, friends, neighbors, and caregivers through affordable phone and internet access, reducing feelings of loneliness and promoting emotional well-being Accessing Healthcare

Telehealth has become an important tool for older adults to manage chronic conditions, access specialist care, and receive timely health advice. Lifeline lowers the cost barrier to internet access, enabling older adults to use video consultations, online pharmacy services, and remote monitoring devices without high expenses Increasing Safety Reliable phone service can be a lifesaver in emergencies, allowing older adults to call 911 or communicate quickly during natural disasters, accidents, or acute medical problems

Staying Informed and Independent

With affordable connectivity, older adults can stay informed about community programs, social services, nutrition, transportation, and more, helping them maintain independence.

In today’s digital world, communication is more than just a way to stay in touch; it’s a vital lifeline for health, safety, and well-being. The Lifeline Program can significantly improve an older adult's ability to access healthcare, stay socially engaged, and maintain independence by reducing the cost of essential phone or internet services.

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At Elder Love USA, we understand how important it is for older adults to stay healthy. That's why we are dedicated to providing compassionate and affordable in-home care for older adults in the comfort of their own homes. We proudly serve Riverside County, CA, San Diego County, CA, San Bernardino County, CA, Orange County, CA, Imperial County, CA, and Phoenix, AZ. Our mission is to help older adults maintain their independence and live their best lives at home while receiving the care they deserve.

If you’d like to learn more about how our services can benefit you or your loved one, contact us today.

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